配送ポリシー

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Shipping option	Estimated delivery time	Price (varies)
UPS FREE Standard Shipping	6 to 7 business days	$0.00
UPS Priority Shipping	3 to 4 business days	$20-40
UPS Expedited Shipping	1 to 2 business days	$55-90

International Shipping

We offer international shipping to all locations that are accepted by UPS. Worldwide Shipping!

Shipping option	Estimated delivery time	Price (varies)
UPS Standard Shipping	6 to 7 business days	$80-100
UPS Expedited Shipping	3 to 4 business days	$120-150

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Zuum Technologies is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at team@zuumtech.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Please check our full return policy page to see the details.

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at team@zuumtech.com with your order number, a photo and/or video of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.